Privacy Policy

Privacy Policy

  1. Privacy Statement:  Welcome to Sangat Radha Soami – Shabad, Sakhi based out of Uttar Pradesh,India, hereinafter referred to as Sangat Radha Swami (“us”, “we”, or “our”) operates https://www.radhaswami.info (hereinafter referred to as “Service”).

Our Privacy Policy governs your visit to https://www.radhaswami.info, and explains how we collect, safeguard and disclose information that results from your use of our Service.

By using our services, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

      2. Definitions

  1. Service means the https://www.radhaswami.info/ website operated by Sangat Radha Swami
  2. Personal Data means data about a living individual who can be identified from that data (or from that and other information either in our possession or likely to come into our possession).
  3. Usage Data is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).
  4. Cookies are small files stored on your device (computer or mobile device).
  5. Data Controller means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
  6. Data Processors (or service providers) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
  7. Data subject is any living individual who is the subject of Personal Data.
  8. The user is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

      3. Information Collection and Use: We collect several different types of information for various purposes to provide and improve our Service to you.

       4. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customise our Service.

You can enable or disable location services when you use our Service at any time by way of your device settings.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  1. Session Cookies: We use Session Cookies to operate our Service.
  2. Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  3. Security Cookies: We use Security Cookies for security purposes.
  4. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

Social Media Data

We may provide you with the option to register with us using your existing social media account details like your Facebook, Twitter or other social media account. If you choose to do this, we may receive certain profile information about you from your social media provider. The profile information we receive may vary based on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as anything else you choose to make public on such a social media platform. We shall only use this information as given in this privacy policy. For more information on personal information usage Third Party Social Media provider, please refer to the ‘Links to Other Sites’ section.

Other Data

While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, NDA agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location and other data.

5. Use of Data:

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalise, and expand our website
  • Understand and analyse how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Personalise Advertisements as per your interests and send you marketing and promotional content.
  • Log Files:Sangat Radha Swami follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
  • Cookies and Web Beacons: Like any other website, Sangat Radha Swami uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information.
  • DoubleClick DART Cookie:
    • Google, as a third party vendor, uses cookies to serve ads on Sangat Radha Swami.
    • Google’s use of the DART cookie enables it to serve ads to our site’s visitors based upon their visit to Sangat Radha Swami and other sites on the Internet.
    • Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following URL – http://www.google.com/privacy_ads.html

6. Retention of Data

We retain all Personal Data in accordance with our data retention policy which abides by applicable Data Protection Laws. The retention period depends on the type of data and existence of the user’s account. We retain data for as long as the account stays active and delete it within 15 days after the account is deleted. If the user does not deactivate his/her account, we retain the data indefinitely.

Unless the user deletes their account, we will retain the user’s data for 15 days. If the user deletes their account, we will delete their data within 15 days, we do not have any feature for deactivation of the user account, therefore if the user wants to remove their data then they will have to delete their account.

We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

7. Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Sangat Radha Swami will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

8. Disclosure of Data

We may release personal information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Sangat Radha Swami, our employees, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

a. With Your Consent: Except as set forth above, you will be notified when your personal information may be shared with third parties, and will be able to prevent the sharing of this information.

9. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10. Your Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR.

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us

In certain circumstances, you have the following data protection rights:

  • the right to access, update or to delete the information we have on you;
  • the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;
  • the right to object. You have the right to object to our processing of your Personal Data;
  • the right of restriction. You have the right to request that we restrict the processing of your personal information;
  • the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;
  • the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not be able to provide Service without some necessary data.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

11. Your Rights under the California Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivable the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.

According to CalOPPA we agree to the following:

  • Users can visit our site anonymously;
  • Our Privacy Policy link includes the word “Privacy”, and can easily be found on the homepage of our website;
  • Users will be notified of any privacy policy changes on our Privacy Policy Page;
  • Users are able to change their personal information by emailing us here

Our Policy on “Do Not Track” Signals:

We honour ‘Do Not Track’ signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable ‘Do Not Track’ by visiting the Preferences or Settings page of your web browser.

12. Your Rights under the California Consumer Privacy Act (CCPA)

If you are a California resident, you are entitled to learn what data we collect about you, ask to delete your data and not to sell (share) it. To exercise your data protection rights, you can make certain requests and ask us:

  • What personal information we have about you. If you make this request, we will return to you:
    • The categories of personal information we have collected about you.
    • The categories of sources from which we collect your personal information.
    • The business or commercial purpose for collecting or selling your personal information.
    • The categories of third parties with whom we share personal information.
    • The specific pieces of personal information we have collected about you.
    • A list of categories of personal information that we have sold, along with the category of any other company we sold it to. If we have not sold your personal information, we will inform you of that fact.
    • A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.

Please note, you are entitled to ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to the personal information we collected about you in the previous 12 months.

  • To delete your personal information. If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. However, please note that if you have made a transaction with us, we will be unable to delete your personal information. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate. You can send us an email here to delete your personal information.

***Exception: As mentioned above, we will not be able to delete the information of any person who has an active transaction with us or has made a transaction with us previously.

  • To stop selling your personal information. We don’t sell or rent your personal information to any third parties for any purpose. We do not sell your personal information for monetary consideration. However, under some circumstances, a transfer of personal information to a third party, or within our family of companies, without monetary consideration may be considered a “sale” under California law. You are the only owner of your Personal Data and can request disclosure or deletion at any time. Please send an email here to opt out of your information being sold.

If you submit a request to stop selling your personal information, we will stop making such transfers.

  • Opting out of Marketing and Promotional Content. You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section below. You will then be removed from marketing lists. However, we may still communicate with you – for example, to send you service related messages that are necessary for the administration and use of your account, to respond to service requests, or for non-marketing purposes.

Please note, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require the usage of your personal information to function. But in no circumstances, we will discriminate against you for exercising your rights.

To exercise your California data protection rights described above, please contact us here to send your requests.

Your data protection rights, described above, are covered by the CCPA, short for the California Consumer Privacy Act. To find out more, visit the official California Legislative Information website. The CCPA took effect on 01/01/2020.

13. Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

14. Analytics

We use Google Analytics on our website to:

  • Monitor site traffic and behaviour flows of users
  • Measure the effectiveness of on-site products
  • Measure the effectiveness of off-site marketing campaigns and tactics

Google has developed the Google Analytics opt-out browser add-on; if you want to opt out of Google Analytics, you can download and install the add-on for your web browser here.

15. Software Development Tools like CI/CD tools

We may use third-party Service Providers to automate the development process of our Service.

16. Advertising

Some of the advertisers on our site may use cookies and web beacons. We may display personalised ads to our users. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

17. Payments

We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

18. Non-Transferability

The rights to a user account and paid courses may not be transferred or assigned to another account/person/entity, whether by sharing, requesting, operation of law, or otherwise. Any effort to share account rights, purchased courses, or any other privileges granted to the user is void and will not be considered. As a result, transferring account rights is not permitted.

19. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

20. Children’s Privacy

Our Services can be used by children under the age of 18 (“Child” or “Children”).

We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us at support@radhawami.info. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

21. Update

This Privacy Policy was last updated on : 13th Dec, 2022

If you require any more information or have any questions about our privacy policy, please feel free to contact us by writing an email to support@radhaswami.info

Should we update, amend or make any changes to our privacy policy, those changes will be posted here.

Cookie Policy

22. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: support@radhawami.info.

23. Data Protection Officer

In compliance with all the data protection laws, we have appointed a DPO (Data Protection Officer) who shall respond and resolve all your data protection queries. If you wish to connect with our DPO, you can visit this page and submit a query for the same. The DPO shall get back to you with a viable resolution within 7 working days.

24. Copyright Infringement and DMCA

This site is an Internet “service provider” under the Digital Millennium Copyright Act, 17 U.S.C. Section 512 (“DMCA”). For concerns related to copyright infringement and DMCA Notice, you may visit this page and submit a query for the same. If the posted material is believed in good faith by us to violate any applicable law, we will remove or disable access to any such material, and we will notify the posting party that the material has been blocked or removed.

In notifying us of alleged copyright infringement, the DMCA requires that you include the following information:

  • Name of publisher of the website/blog or the claimant.
  • Link to the infringed content.
  • Link to the content on your website or blog.
  • Date on which the content was published on your website or blog.
  • A statement by you that you have a good faith belief that the material in the manner complained of is not authorized by the copyright owner, or its agent, or by the operation of any law;
  • A statement by you, signed under penalty of perjury, that the information in the notification is accurate and that you have the authority to enforce the copyrights that are claimed to be infringed; and
  • Claimant’s contact details.

Rest assured that if it is determined that any copyright rights have been violated, we will take the appropriate measures.

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